Sometimes, it is an issue with the email server, sometimes it is a connectivity issue and sometimes you are just missing a key piece of information in the account setup.
Usually, the solution is simple like a wrong password or switch.
To turn the i Pad Air off, press and hold the Sleep/Wake button until the Apple logo appears, then drag the slider.
Give it a minute to shut down, then press and hold the Sleep/Wake button until the Apple logo appears.
If you get another error message or if the screen seems to hang on “Verifying” you will need to perform the additional steps.With the newest VIP feature, users can also track and save messages from important contacts by designating them as VIPs, similar to creating favorites.To set up the Mail app, simply go to the settings app, click on mail, and add the account.We will try to walk you through potential problems and their fixes.Sometimes, you will start up the Mail app and receive an error message that your mail could not be retrieved.